Beau did a great job overseeing the project!
Roofers came one day early before shingles arrived. They just had to comeback next day. Efficient, and cleaned up well. Complete new roof.
-Stan S
The repair work was fast and blends perfectly.
-John A
Billy is very helpful. He responded to us so quickly and fixed the issue, all beyond what we expected.
-Sizhu G
Great job! A leak became apparent after a big rain and ARC successfully identified and fixed it in short order.
-Jason M
The best part of the project involved the careful attention to diagnosing my leak. Service was exceptional from sales associate, project manager to executor.
-Saundra K
Consultant showed up on time crew started the week after finished one week later, beautifully.
-Marc P
Very Good.
-Julia D
Everything went well. So professional. Thank you.
-Cynthia R
Great experience. Honest, transparent, on time, and friendly. Thank you!
-Gaylan S
Easy process. Didn't have to worry about anything.
-Dennis L
A-One! Exemplary! Gorgeous seamed metal roof! Could not be happier!!
-Mike and Barbara M
Brent went above and beyond his duty for us, We believe he is a honest fair guy.
-Odis R
Even though warehouse delivered wrong shingles, everyone worked hard to resolve and finish project on time. Great response.
-Donna D
I recently found a hole in my roof, so I called Austin Roofing and Construction, MAINLY because two years ago, I put out a call for toys, clothes, food for a family whose daughter had just been killed by a drunk driver. The owners of Austin Roofing and Construction came to my house with wonderful gifts for the children and some much needed household items. I was amazed at their kindness and generosity and I never forgot this act of kindness......so when I needed a roof, I called them! I spoke with Jarett and he came over and said he could patch it OR replace it After thinking about it I decided to just replace it. They walked me through the process, were extremely helpful - were always on time for everything, HONEST and thorough. They showed up early and by the end of the day, my roof was completed and they cleaned up everything. It was a really great experience for me. My new roof is really pretty and well done. So much better than my old roof! I highly recommend this company, not only for their excellent roofing skills, but because they are honest, straightforward, thorough and just good people. I'd use them again if I needed another roof. No doubt about that. - Melissa P
Austin Roofing & Construction Company, Tim & Christine Bowen came to my rescue when I really needed it due to my husband's illness. When our roof started to leaking, I had no idea how I would have it repaired, if it could be repaired. It was just another major problem added on to the ones I already had. When Tim & Christine became aware of my situation they immediately stepped in. They came out, didn't repair it but put a Complete New Roof on, No Charge. My husband Henry a 30 year Navy Retired Vietnam Veteran & I will never be able to thank Tim & Christine enough. They are two of the nicest, most caring people you would ever hope to meet. Just knowing them has enriched our lives, besides all they've done. Thank you Tim & Christine. GOD Bless you both & your family. GOD Bless America. -
Nina Klipple
Great work. Perfect repair!
-Matthew S.
I called because roof was my main concern and the service I got for the basic service charge was outstanding much more than ever imagined.
-Sheila B
Insulated underside boards installed. Two independent inspections provided after repairs completed.
-James W.
You rocked! Professional, competent, and courteous.
-Bill G
Great and quick! Got a quote and someone was here to fix it within 2 week.s
Andrea S.
The folks at ARC are friendly, and good at what they do. I had a portion of the roof replaced. They were diligent and easy to work with.
-Kimberly T.
Went fine! Crew was courteous and quick and even cleaned the patio for us.
-Kurt K.
Brent was great from start to finish delivering promptness, cost effectiveness and great quality. We would recommend to family, friends and neighbors.
-Cyndi S.
Great! On time and immediate response of repair.
-El W.
Your tech was courteous + professional and was meticulous in his work. We were very happy with the service provided.
-Tina S.
ARC staff did a great job and completed the work in one day. Everything went very smooth.
-Terry H.
I'm happy.
-Ron L.
Christian bid the job and was able to stay on budget and complete it same day.
- Kenneth W.
Fantastic! Y'all took care of everything. Couldn't have been easier.
- Brendan O.
Very fast, friendly, and easy!
- Travis R.
The person that came to give me a quote was fantastic! He explained what needed to be done. Showed me pictures. I was impressed by his knowledge. When the installers were here, they were hard working and professional.
-Rachel G.
Great customer service, quick response for my first request. Repair completed just a few days later. Great work!
-David I.
Excellent. Have used Austin Roofing and Construction for 3 separate repairs. Wonderful staff + experience.
-Debra & Andy S.
Very pleased with experience. Don't know much about roofs, but the team work, punctuality, response, staying on budget, clean up, and keeping promises/follow ups was top notch.
-Mark R.
Exceptionally good work. Intelligent and seriously skilled craftsman who went "above and beyond" to acquire specialty items to complete the job. To repair roofing and replace one board.
-Susan W.
Luke was helpful and professional from the minute he showed up to present options to end. All of the "team" worked efficiently and finished in a timely manner and left the area clean.
-Mary Lou M.
The call to completion was an extremely easy experience. The work was done fast and I know it was done right by the people that I met at Austin Roofing.
-Teddy T.
Wonderful. Painless Project!
-Celeste P.
Excellent.
-Matt M.
Brent responded promptly and arrived on time to conduct estimate. Roofing crew was professional and did great job installing roof and cleaning up afterwards.
-Robert D.
Easy!
-Trevor H.
Very smooth, professional installation. Explained install before beginning work.
-Larry P.
Everything was wonderful.
-Matt M.
Brent was my main contact. He was very friendly and professional. I appreciate how responsive he was. Also the crew did a great job cleaning up!
-April T.
Identical match. Can't see repair!
-Ambrose K.
Really good- start to finish. Capable tradesmen who worked hard and did a good job. Reasonable price, excellent service. Would definitely recommend to anyone who needs chimney repair work.
-Rich F.
Roof was leaking into the soffit vents in the roof overhang. Correctly diagnosed the problem (shingles needed 1" overhang). Removed 1" x 2" trim strip and installed new flashing. The roof no longer leaks.
-Patrick L.
Entire job was great. No problems with any of the process.
-Mario R.
Had my roof replaced by these guys in summer of '17 and wanted to wait a while to see how it held up before posting a review. Well, the verdict is in- this new roof survived the hurricane season and quite a few high wind/rain storms in the months since without a single problem. ARC's dedication to quality really paid off, and I couldn't be happier with my new roof!I found their prices to be very competitive compared to other quotes I received, and their quality of service to be excellent as well. There were a couple minor issues I discovered immediately after installation, and withing just a few days of contacting them about these, one of the owners came by to resolve all of them to my satisfaction. Overall I consider these guys honest and hardworking based on my experiences. If you're in the market for anew roof, I would highly recommend Austin Roofing and Construction.
-Sean P.
Fast & efficient, affordable.
-Araceli H.
My wife and I had a roof leak from an under source. We interviewed 3 companies for the repair. Brent with Austin Roofing and Construction was the only person who asked us to bring the hose up to the roof to identify the true root cause. The issue ended up being something neither of the other 2 companies identified. The overall project went well, no more leaks!
-John S.
Very professional & efficient.
-Cynthia W.
EXCELLENT
-Mike M.
Workers are friendly, on time. The repairs were done to my satisfaction. I like how they give back to the community.
-Trena A.
Brent has been very responsive and accommodating despite a few mishaps to ensure the project turned out to be a success + we are happy.
- Witt D.
Fantastic! Heavy rain and we have no more leaks :).
-Victoria P.
Great Job!
-J Williams
Austin Roofing was great! They were extremely helpful and went above and beyond. Troy dropped by to pick up the contract and payment. They were on time and everything looks great.
-Sally K.
GREAT!
-Danny B.
Excellent customer service quality workmanship.
-Craig L.
Great! Competitive quote for what needed to be addressed.
-Blake Z.
From quote to install, communication was great and quality of product install was equally great. I would recommend to anyone I talk to! -Jared B.
Austin Roofing does a great job at a reasonable price. We had them do a repair two years ago and when we needed another job done this year we went right back to them. We're very pleased with their work and their service .
- John F.
I was very happy with this group. Honest up-front bidding and friendly service. They were ready to begin sooner than i expected, which was a nice surprise. Absolutely no complaints. i would have no concern referring them to friends . - Brad B.
Went great! Wonderful crew and very professional. Up in no time! - Judy U.
Overall I am very pleased with our new roof. Tim stayed in contact with me throughout the process and answered all my questions. - Diane D.
Austin Roofing and Construction was chosen after five estimates for its product, price, , warranty and the absolute nicest representative, Jarett Wagner! And they did a great job, we are 110% pleased. Thank you!
- Margaret M.
Nice job, quick and easy. A+
-Steve B.
Fantastic! This is how contractors should do business!
-Kip M.
From bid to clean up - fantastic!
-David P.
They were quick, clean and nice.
- Young C.
Christian and crew worked quickly and efficiently. 5 star service.
-Hamilton W.
Very well. Looks nice!
-Karen
Quick, Clean, and informative to all my questions and concerns. A pleasure to work with. -Alex T.
This is a "One Year Later" review. We are even more happy now than we were immediately after Austin Roofing completed our seamed metal roof over a year ago- and we were thrilled then! Our roof is perfect in every way. We want to express our thanks to Tim and Austin Roofing. We continue to highly recommend Austin Roofing!
-Barbra M.
Fantastic. Problem resoled quickly and efficiently. Fixed another small problem free of charge. -Nicole S.
They were excellent and very attentive. My wife and I are both in our 70’s and we felt very comfortable and confident working with them. - Frank
Workers were on time to start. The removed the old shingles and cleaned out the falling broken shingles around the house. They put new shingles on the roof. Also cleaned the roof. - Erie
Crew arrived on time to give estimate for skylight replacement. Job done on time and it no longer leaks.
-Duncan C.
At first, was shocked at price tag, but the work was good and quick. Customer service was nice. - Zach
It went without problem from beginning to end. - Pierre
It went great! The cost was reasonable and the job was done quickly with good quality and customer service. - Darren
Showed up on time, cleaned up, and fixed roof! - Bob
Wonderful young man! He helped me so much! - Patricia
Excellent! no problems start to finish very polite and prompt! - Ian & Becky
Excellent, Tim was timely and followed through. - Juliette
Went great. They were done in two days. Did a great job and cleaned up very well behind themselves. - Michele
Job was done well all the way through.
- John F.
It went great! Really easy. They came out inspected the roof and gave us a quote. Came out the following week and fixed our roof and stayed true to the price.
-Amber Q.
Smooth job finished in one day.
- Edward F.
Excellent customer service. Tim the lead contractor was there every day making sure it got done correctly and on time. Especially impressed with how tidy they kept the job site every day. - Edith
Fast, professional service. - Chad
They were efficient, professional, cleanup was excellent. I give them a 10. Overall experience was excellent. I would recommend them to all my friends and family. - Olivia
Very happy with the work and customer service.
-Tom E.
5 stars!! Troy is Fantastic.
-Rick N
Returned call first out of a few companies called. Great experience start to finish.
-Leisa W.
The gentleman that came explained what all he was going to do and he did. Very wise and worked all day.
- Dorothy H.
I was give the worst case scenario and was happy that it wasn't bad.
- Janice S.
Perfect. One day install. - Rod
Joy to work with, in fact AR+C worked with my insurance co. on my behalf. It was like having someone else in my court. Professional very kind. Great job done. -
Rebecca L.
Very professional and thorough work! -
Parag B.
Very good worker who were on time every morning. Stayed late, worked hard and did excellent job. - Peter M.
Absolutely the best most professional roofing job. Ive ever experienced. Repair of roof was as promised and it exceeded our expectations.
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Mark and Susan W.
Your representative Gerald Spencer was very professional and knowledgeable. Things went just as he said they would. The workers arrived on time, worked hard and cleaned up after themselves. Overall a very professional experience!
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Sylvia B.
I think there was a little more decking work than Tim anticipated but no extra charge. The crew did a great job despite the rain. Yard was left very clean and plants were protected. THANKS!
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Teri S.
The new roof looks wonderful and has been great so far. Excellent job done by Gerald, Armando, Daisy, and the whole team.
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Erik G.
Thank you! I had not budgeted for a new roof. You said I didn't need one, just multiple repairs and modifications. - Tammy
Very professional. Got it done in 1 day. No debris in yard. Kept us informed all the way. Would highly recommend.
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Larry S.
We had a problematic deck, roofing issue for years. AR&C solved the issue once and for all.
-Deborah E.
Prompt, helpful service throughout the process and bonus to see the owner at final inspection. Thanks again!
-Marilyn C.
Great experience- fast, efficient, and high quality.
-Joshua and Tiffany R
Great. Lover our new roof. Looks great, feels like its a new beginning.
-Deidre and Steve A
Great Experience. No criticisms.
-Chad B
I appreciate the quick, fast service I received and the pictures of the completed work. Excellent job! Thank you!
-Kim B
Very well communicated! I got exactly what I wanted!
- Ernest & Isa
Very helpful, professional and trust worthy. Easy to do business with. - Tarulata P.
Not enough line! Great job overall.
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William H.
Job was done well all the way through.
- John F.
Troy came to our house and gave us an estimate on the roof and was very curious and answered all of our questions. Great rep!!
- Robert S.
Chris and Graham did a great job - on time and clean up A+.
- Stephan E.
Fantastic!!!
-Kasey U.
Received bid same day. Covered everything requested. Was able to see samples for color choices. Work completed as expected.
-Cathy V.
I just wanted to say again "Thank You" for all of y'all's assistance and professionalism in taking care of us, our roof and in dealing with the GAF folks. Roof looks great. I will refer anyone I talk to who needs roofing or construction to y'all. Again, Thanks for everything.
-Jim B.
Excellent. Brent was responsive, great at explaining options, on time, Antonio was as equally fantastic. Thank you!
-Tammy R.
It was a little difficult to set appt. assuming due to COVID2019, but once we did, everything was smooth. Very happy with job done. Everyone was very professional and friendly.
-Clarissa G.
The service from beginning to end was responsive and timely. Christian was always quick with answers and did a great job following up after to make sure everything went smoothly. I've used you guys 3 times now- 2 repairs and 1 new roof- and have told my neighbors about you, so grateful for great service!
-Susanna C.
Honest, up front, on time...Perfect!
-Stephen L.
Very professional and friendly. Thorough cleanup afterward.
- LaDonne L.
ARC was great, flexible, patient, & well-priced. They rolled w/ everything I threw at them and delivered a great experience.
- Heather D.
We used Austin Roofing and Construction for our roof on our new house. Jarett came out to give an estimate and was very professional and on time. Working one week they were on the roof getting everything replaced and adding some new features Jarett identified would be helpful. Pricing was competitive and the work was completed in one day. We are very satisfied with the roof and would not hesitate to use them again in the future.
-Jare B.
We have an 11 year old tin roof. We live out in Dripping Springs and due to our elevation, we get the worst of the wind. I was out putting up screens on some windows and was almost hit by a sharp ridge cap section that had come loose. After getting an estimate, we hired Austin Roofing to do the repair and also asked them to do a through inspection of our roof. They suggested adding some additional rivets and extending our dormer ridge caps (which were short). They also pointed out that the builder had waterproofed around the dormers with heavy caulking instead of using head wall flashing. These items were documented with photos and clearly explained in writing. The work was done promptly. Their work crew members were polite, worked diligently, and cleaned up. Their office was easy to communicate with. I am confident that our roof is now strong and we will not have to worry about flying debris. I highly recommend Austin Roofing.
- Donna S.
ARC took care of our roof expediently and professionally. The job was done in one day and looks wonderful! we are very happy with the new roof and the level of care ARC provided during the whole process. 10 out of 10!
- Perry D.
Everything went as planned. Project was seamless from start to finish.
Jared B.
Friendly + fast service
Steve & Donna R.
Timely finish. -
Todd T.
It was quick and a great price! - Don B.
Great! -
Joe C.
The wrong color tile was laid on the roof. I called and spoke to Jarett. No problem it was fixed the next day. Mistakes happen, its how the mistake is handled that matters. Thank you.
-Jason M.
From my initial interaction with Troy starting with the estimate process until job completion I was very comfortable. In terms of overall quality AR&C exceeded our expectations. I could not have been happier with the final product. A large portion of our roof was damaged in a recent storm, the job was urgent, significant in size and complex. Troy made the entire process smooth and the company came through on all commitments. I am a highly critical person when it comes to quality/customer service. I give a bi thumbs up to AR&C and was happy to pay them.
-Rick N.
Extremely professional, knowledgeable about roofing, kept your promise.
-Mina G.
Great Experience from bid to completion. -
Darryl C.
Great job once again.
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Becky & Ian
What's best thing is your workers came when promised and wanted the work. They completed exactly when they said. - Becca
Everything was great very professional very punctual, and quality work. They even cleaned up after themselves. Great job. - Suzie & Brian
We had a small problem with a leak. We were given personal service with a quick turn around. Very happy!
- Crestview Methodist Church
The perfect experience. Punctual, friendly on all levels, excellent work. - Dennis
Great.
- Karen P.
There were some minor problems, but I was so impressed on how they were resolved. Very caring and professional.
- Sharon V.
Excellent.
-Cathy A
Troy came out after a bad inspection on a newer roof that didn't seem possible. He was very processional and helped us out by writing and leaving a voice mail explaining that our roof had no issues to address. He saved us a lot of time and money. Highly recommend this company and Troy!
- C R.
Great experience, great looking roof, great communications. 100% would recommend to friends.
- Dustin W
Great! As expected no problems.
-Sam T
It was great - honest, authentic, true to quote and work!
-Liz J.
I was impressed from my first meeting with Brent and Luke; throughout the roofing procedure and through the exit inspection with Luke - at the level of professionalism exhibited! I was completely satisfies with the entire job!
-Ruth C.
Great Job!Worked around my construction schedule.
-Jarrod C.
Joy to work with, In fact ARC worked with my insurance company on my behalf. It was like having someone else in my court. Professional, very kind, great job done. - Rebecca L.
Perfect.
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Vince & Candance
Went very good, had some damage to material, but was replaced quickly. Very nice looking roof.
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Tom M.
Gerald,was very polite /professional in determining /fixing the cause.
Austin Roofing,gives the roof repair Business a good name. Thank you -
Richard J
Gerald was very pleasant, professional, and good to work with. Glad we hired him and his company. - Chris H.
Work was completed within one day. Very satisfied with quality of work and workers respected our property and cleaned up after themselves.
- Lauren M.
Got estimates from 4 contractors, price was excellent, job went perfectly. Love your charity work as well.
-Roger M.
Preformed to my expectation, very professional. At on cleaning.
-Bruce C.
Perfect! We were out of town at the time of service but they took care of everything and sent us pics.
-Tim T.
